.our business lines

Our mission: manage and coordinate all services and actions that contribute to the quality of life at work through innovation and service agility.

.our approach

With its origins in the hospitality activity (hospitality, occupancy services, events management, etc.), Armonia enjoys a unique position in the market. Dedicated entirely to user experience and backed by proven business and technical expertise, our solutions contribute to the high standard of living of visitors and occupants on a site and optimise the technical performance of real estate infrastructures.

Armonia Facility Management

.our vision of the Facility Solutions market

the versatility of the participants as a performance lever

Because a diverse daily life is a source of fulfillment and therefore of performance, we are broadening the field of expertise of our teams. This enables them to enrich their missions and bring more value to our clients.

balanced focus of attention

Because if we take care of our staff, they will take care of your site, we pay particular attention to the development of our teams and their professional well-being.

digital solutions to enhance the customer experience

Because digital is not only an end but first and foremost a means, we are investing in the development of innovative solutions that enable our teams to focus on the essential: the customer experience.

.our business lines

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Global management

Multiservice management

Multi-technical monitoring

Our management model enables a real mutualisation of missions. Armonia gives voice to the employees, occupants and contributors in your buildings, buildings and offices for a strengthened command of information and a more balanced sharing of responsibilities. A virtuous circle that creates value for your ecosystem and infrastructures.

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Corporate reception

Event

Promotional campaigns

Hospitality in cultural settings

• Railway hospitality

Hotel, concierge & hospitality services

Customer Relationship Centre

 

We know that a relationship begins with a warm and personal first contact. 

Our hospitality package is tailor-made for each type of guest. We assess your audiences to adapt our methodologies and create the desired and expected emotional experience.

 

 

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• Occupancy services

Building services

Management of real estate projects and renovations

Transport and logistics

 

Enhance the value of your properties through the management, guidance and technical optimisation of your buildings. This commitment is based on 3 major challenges: providing management services for your condominium syndicate, driving your property projects, and upholding the standard of living of your buildings' occupants.

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 General and private security

 Remote surveillance

 Fire safety

 Discreet cash transport

 Specialised training

 Canine technology

 

Armonia, belonging to the same group as ICTS Group Europe, a global specialist in airport security and safety, has taken advantage of its powerful synergies to develop unique expertise and techniques to offer security solutions that combine protection, technology and visitor experience.

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  Interim workforce & placement

 Support / back office assistance

As a specialist in work environment and real estate activities, we are able to build high-performance teams committed to your projects: placement, recruitment, temporary work, etc... Whatever your needs in terms of HR development, Armonia is your best ally in strengthening your teams and their skills.

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 Cleanliness

 Green spaces

 Waste management

 

 

Each cleanliness initiative is a challenge to be taken up in order to provide our customers with the right mix of human, technological and digital resources to ensure operational excellence and increased user satisfaction.

the Armonia Group has a new look

the Armonia Group has a new look admin Wed 18/12/2019 - 15:59
Le groupe Armonia fait peau neuve Facility Solutions

At Armonia, we have been able to develop our activities while maintaining the Group's unique DNA: hospitality. Our expertise has evolved by virtue of our brand strategy, the acquisition of new skills and major investments.

 

We wanted to work on our image and standing to clarify our positioning and to showcase our ambitions clearly. We are thrilled to announce the launch of our new brand identity.

 

Our mission is to construct a strong brand image in the multiservice community.

Rebranding Armonia Facility Management

More than just an aesthetic change, we wanted this new identity to carry our message and strengthen our standing. With a new identity, we are able to promote our expertise to our customers and unite our employees around the three fundamentals of Armonia and its brands: people, modernity and trust.

 

This new identity will also help us recruit the best talent, so that we can continue to provide the best service to our clients.

 

For our clients, it has never been easier to spot the number one reference for Soft Facilities Solutions, by dint of a clearer message.

 

 

Join the new generation of the facility

At Armonia, we have been able to develop our activities while maintaining the Group's unique DNA: hospitality. Our expertise has evolved by...

looking for a job in september ?

looking for a job in september ? admin Wed 01/07/2020 - 12:20
International Tennis Paris Mahola Armonia

Mahola, a brand of the Armonia Group and a specialist in events management, corporate hospitality and retail, is looking for more than 2,000 hosts and hostesses for a prestigious international tennis tournament to be held in the autumn! Host(esses), access control, disabled persons assistance, green-space teams, entertainment, VIP reception, placement... Live the #MaholaUnited adventure from 21 September to 11 October 2020. 

 

Desired profiles: 

The company favours above all the personal skills of the candidates: experience in the above mentioned activities is recommended, good interpersonal skills are expected to best represent the brand image of Mahola's client, and complete availability throughout the tournament is also a must. In addition, a minimum level of conversational English is required. The position also requires good physical stamina.

 

Are you available? 

Send us your application to RG2020@mahola-hotesses.fr or directly via the Mahola career site.

 

About Mahola:

Mahola is a leading European company specialising in events management hospitality, corporate hospitality and retail with a turnover of €28M in 2019. Moved in 1987, the company employs more than 700 people and has about 20 branches in France and Europe. Mahola is part of the Armonia Group, itself owned by the holding company SOFINORD (ICTS Europe, KS Groupe, Steam'O), whose founder and chairman is Patrick Thélot. Mahola is a disabled persons-friendly company.

More than 2,000 host and hostess positions are to be filled from 21 September to 11 October 2020 for the Grand Tournoi International de Tennis in Paris.

More than 2,000 host and hostess positions are to be filled from 21 September to 11 October 2020 for the Grand Tournoi International de Tennis in Paris.

Sofinord: 11,223 employees benefit from the Macron bonus

Sofinord: 11,223 employees benefit from the Macron bonus admin Tue 19/02/2019 - 08:48
Sofinord : Prime Macron Armonia Facility Management

Sofinord, Armonia's holding company and a family-owned ETI specialising in B2B services (Facility Management, Aviation Safety, Security, Temporary Staffing and Service Provisions), is participating in the national effort to boost purchasing power by paying an exceptional end-of-year bonus (known as the Macron bonus) to its employees in the Group's three divisions: ICTS (Aviation Safety and Private Security), Armonia Group (Facility Services), and LMB (Temporary Staffing and Service Provisions in the Fashion, Beauty and Retail sectors).

In total, 11,223 employees will benefit from this bonus. The bonus, which is tax-free and not subject to income tax, will be paid with the February payroll to employees of ICTS France, the Armonia Group (Phone Régie, Mahola, Facilitess, Muséa, Côme RH, Oxila, etc.) and LMB, who were on the payroll on 31 December 2018.

This social innovation represents a financial effort of over one million euros for Sofinord.

For Armonia, France's 4th largest recruiter (Le Figaro 2019 ranking), whose activity covers hospitality, general services, maintenance, concierge services, mail management, green space maintenance, etc., this decision is a way of playing its role as a social player by supporting the lowest salaries, but also a way of valuing the teams for their daily commitment to its customers. 

A bonus of 150 euros will be paid to 7,795 Armonia employees with a gross annual salary of 33,600 euros or less. The amount of the bonus will be prorated according to the employee's time of presence in 2018, regardless of the type of contract. 

 

About Sofinord:

Sofinord is an independent, family-owned holding company founded by Patrick Thélot in 1974. With a turnover of 950 million euros and nearly 25,000 employees in 25 countries, Sofinord generates 1/3 of its turnover internationally. Sofinord, one of the largest recruiters in France (especially for young people), has three main business lines:

- Armonia: a major player in soft facilities,

- ICTS Europe: European leader in airport security and general safety solutions,

- LMB: temporary employment and services in the beauty, fashion and retail activities.

 

A total cost that amounts to 1 million euros for the Armonia holding company.

A total cost that amounts to 1 million euros for the Armonia holding company.

Nicolas Thélot appointed Director of Client Operations

Nicolas Thélot appointed Director of Client Operations admin Thu 11/04/2019 - 13:19
Nicolas Thélot nommé directeur des opérations

This announcement, which comes a year after the appointment of Guillaume Amar as CEO, underlines the Group's desire to consolidate its reputation and leadership, particularly in France, where it was positioned as the fifth largest recruiter in 2018.

 

Nicolas Thélot is the third son of Patrick Thélot, Chairman and founder of Armonia, to join the family Group. His arrival marks Patrick Thélot's ambition to pass on the company to the next generation.

 

Nicolas Thélot graduated from KEDGE Business School in 2009 and held various commercial positions in the advertising sector for 8 years. In 2018, he joined ICTS Europe, the European leader in airport security and general safety, as Director of Development Projects. 

 

Within the Group, Nicolas Thélot will be in charge of leading and assisting the operating teams of the 27 agencies in France, Belgium and Luxembourg. He will lead the services provided to the Group's 3,500 customers by managing the commercial relationship and monitoring service quality. He will also foster synergies between the various Armonia brands.

 

"My career path will enable me to take a fresh look at our on-site operations while maintaining the Group's DNA: the spirit of service!  I am also fortunate to be surrounded by a team that is committed and loyal to the company," says Nicolas Thélot.

 

"Nicolas Thélot's main mission will be to build loyalty among our key account customers. With my help and that of his teams, he will take on the next challenges of transformation and innovation in our activities. He will also facilitate cross-selling with the Group's various brands," says Guillaume Amar, CEO of Armonia.

Nicolas Thélot has just been appointed Director of Customer Operations within the Armonia Group, for the subsidiaries Phone Régie and Musea

Nicolas Thélot has just been appointed Director of Customer Operations within the Armonia Group, for the subsidiaries Phone Régie and Musea.