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.Nicolas Thélot appointed Director of Client Operations
Nicolas Thélot has just been appointed Director of Customer Operations within the Armonia Group, for the subsidiaries Phone Régie and Musea
published on 04/11/2019
This announcement, which comes a year after the appointment of Guillaume Amar as CEO, underlines the Group's desire to consolidate its reputation and leadership, particularly in France, where it was positioned as the fifth largest recruiter in 2018.
Nicolas Thélot is the third son of Patrick Thélot, Chairman and founder of Armonia, to join the family Group. His arrival marks Patrick Thélot's ambition to pass on the company to the next generation.
Nicolas Thélot graduated from KEDGE Business School in 2009 and held various commercial positions in the advertising sector for 8 years. In 2018, he joined ICTS Europe, the European leader in airport security and general safety, as Director of Development Projects.
Within the Group, Nicolas Thélot will be in charge of leading and assisting the operating teams of the 27 agencies in France, Belgium and Luxembourg. He will lead the services provided to the Group's 3,500 customers by managing the commercial relationship and monitoring service quality. He will also foster synergies between the various Armonia brands.
"My career path will enable me to take a fresh look at our on-site operations while maintaining the Group's DNA: the spirit of service! I am also fortunate to be surrounded by a team that is committed and loyal to the company," says Nicolas Thélot.
"Nicolas Thélot's main mission will be to build loyalty among our key account customers. With my help and that of his teams, he will take on the next challenges of transformation and innovation in our activities. He will also facilitate cross-selling with the Group's various brands," says Guillaume Amar, CEO of Armonia.
