.focus on the job of... residence manager at Office Concierge

published on 04/26/2023

At Armonia, Facility Solutions expert, we bring together a wide range of businesses through our various brands. Our businesses cover 6 areas of expertise: hospitality & facility management, reception, event & retail, workplace & building solutions, safety & security, hygiene & cleanliness, and HR & interim solutions. Our goal is to provide excellent services and quality of life for visitors and occupants of a site. We will now highlight our jobs and employees.

 

Today, focus on the job of… Residence Manager at Office Concierge! 

 

 

The Residence Manager’s goal at Office Concierge is first to make sure that the Concierge and Lifestyle teams provide a friendly and efficient concierge service to all guests and residents.  

 

They also aim at encouraging relationships between the concierge team, building management and residents.  

 

 

How do they achieve their goals? 

 

They coordinate and monitor the moving in and out process of the residents through a well organised planning and good communication. They make sure that all quality standards are met by the concierge, cleaning and yardmen teams.  

 

With their service-oriented personality, they communicate with the residents on all reactive and planned maintenance requirements within the building and the apartments. They also make sure everyone is up to date with the information.  

 

Always ready to help and try to meet everyone's needs, the Residence Manager is passionate about their job! 

 

 

Office Concierge in a few words: 

 

Office Concierge, an Armonia Group brand, is the leading independent provider of Reception Management Services in London. Through its receptionists, Office Concierge delivers a five star “hotel style” visitor experience to English office buildings. 

In 2011, Office Concierge launched Privée, one of London’s leading Concierge & Lifestyle houses. For their members, they obtain the unobtainable. 

 

Our job opportunities are available here

.news

13 June 2024

appointment of Laurence Etoubleau as marketing and communication director

Laurence Etoubleau joins Armonia as Marketing & Communication Director.

14 May 2024

appointment of Sophie Auger-Mongenot as Managing Director of Armonia

Sophie Auger-Mongenot succeeds Guillaume Amar

05 October 2023

Office Concierge joins the Anabas team and becomes Anabas Welcome

Office Concierge is changing its name to become Anabas Welcome, to give our brands greater visibility in England.  

25 August 2023

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16 August 2023

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      the Armonia Group has a new look

      the Armonia Group has a new look admin Wed 18/12/2019 - 15:59
      Le groupe Armonia fait peau neuve Facility Solutions

      At Armonia, we have been able to develop our activities while maintaining the Group's unique DNA: hospitality. Our expertise has evolved by virtue of our brand strategy, the acquisition of new skills and major investments.

       

      We wanted to work on our image and standing to clarify our positioning and to showcase our ambitions clearly. We are thrilled to announce the launch of our new brand identity.

       

      Our mission is to construct a strong brand image in the multiservice community.

      Rebranding Armonia Facility Management

      More than just an aesthetic change, we wanted this new identity to carry our message and strengthen our standing. With a new identity, we are able to promote our expertise to our customers and unite our employees around the three fundamentals of Armonia and its brands: people, modernity and trust.

       

      This new identity will also help us recruit the best talent, so that we can continue to provide the best service to our clients.

       

      For our clients, it has never been easier to spot the number one reference for Soft Facilities Solutions, by dint of a clearer message.

       

       

      Join the new generation of the facility

      At Armonia, we have been able to develop our activities while maintaining the Group's unique DNA: hospitality. Our expertise has evolved by...

      looking for a job in september ?

      looking for a job in september ? admin Wed 01/07/2020 - 12:20
      International Tennis Paris Mahola Armonia

      Mahola, a brand of the Armonia Group and a specialist in events management, corporate hospitality and retail, is looking for more than 2,000 hosts and hostesses for a prestigious international tennis tournament to be held in the autumn! Host(esses), access control, disabled persons assistance, green-space teams, entertainment, VIP reception, placement... Live the #MaholaUnited adventure from 21 September to 11 October 2020. 

       

      Desired profiles: 

      The company favours above all the personal skills of the candidates: experience in the above mentioned activities is recommended, good interpersonal skills are expected to best represent the brand image of Mahola's client, and complete availability throughout the tournament is also a must. In addition, a minimum level of conversational English is required. The position also requires good physical stamina.

       

      Are you available? 

      Send us your application to RG2020@mahola-hotesses.fr or directly via the Mahola career site.

       

      About Mahola:

      Mahola is a leading European company specialising in events management hospitality, corporate hospitality and retail with a turnover of €28M in 2019. Moved in 1987, the company employs more than 700 people and has about 20 branches in France and Europe. Mahola is part of the Armonia Group, itself owned by the holding company SOFINORD (ICTS Europe, KS Groupe, Steam'O), whose founder and chairman is Patrick Thélot. Mahola is a disabled persons-friendly company.

      More than 2,000 host and hostess positions are to be filled from 21 September to 11 October 2020 for the Grand Tournoi International de Tennis in Paris.

      More than 2,000 host and hostess positions are to be filled from 21 September to 11 October 2020 for the Grand Tournoi International de Tennis in Paris.

      Sofinord: 11,223 employees benefit from the Macron bonus

      Sofinord: 11,223 employees benefit from the Macron bonus admin Tue 19/02/2019 - 08:48
      Sofinord : Prime Macron Armonia Facility Management

      Sofinord, Armonia's holding company and a family-owned ETI specialising in B2B services (Facility Management, Aviation Safety, Security, Temporary Staffing and Service Provisions), is participating in the national effort to boost purchasing power by paying an exceptional end-of-year bonus (known as the Macron bonus) to its employees in the Group's three divisions: ICTS (Aviation Safety and Private Security), Armonia Group (Facility Services), and LMB (Temporary Staffing and Service Provisions in the Fashion, Beauty and Retail sectors).

      In total, 11,223 employees will benefit from this bonus. The bonus, which is tax-free and not subject to income tax, will be paid with the February payroll to employees of ICTS France, the Armonia Group (Phone Régie, Mahola, Facilitess, Muséa, Côme RH, Oxila, etc.) and LMB, who were on the payroll on 31 December 2018.

      This social innovation represents a financial effort of over one million euros for Sofinord.

      For Armonia, France's 4th largest recruiter (Le Figaro 2019 ranking), whose activity covers hospitality, general services, maintenance, concierge services, mail management, green space maintenance, etc., this decision is a way of playing its role as a social player by supporting the lowest salaries, but also a way of valuing the teams for their daily commitment to its customers. 

      A bonus of 150 euros will be paid to 7,795 Armonia employees with a gross annual salary of 33,600 euros or less. The amount of the bonus will be prorated according to the employee's time of presence in 2018, regardless of the type of contract. 

       

      About Sofinord:

      Sofinord is an independent, family-owned holding company founded by Patrick Thélot in 1974. With a turnover of 950 million euros and nearly 25,000 employees in 25 countries, Sofinord generates 1/3 of its turnover internationally. Sofinord, one of the largest recruiters in France (especially for young people), has three main business lines:

      - Armonia: a major player in soft facilities,

      - ICTS Europe: European leader in airport security and general safety solutions,

      - LMB: temporary employment and services in the beauty, fashion and retail activities.

       

      A total cost that amounts to 1 million euros for the Armonia holding company.

      A total cost that amounts to 1 million euros for the Armonia holding company.

      Nicolas Thélot appointed Director of Client Operations

      Nicolas Thélot appointed Director of Client Operations admin Thu 11/04/2019 - 13:19
      Nicolas Thélot nommé directeur des opérations

      This announcement, which comes a year after the appointment of Guillaume Amar as CEO, underlines the Group's desire to consolidate its reputation and leadership, particularly in France, where it was positioned as the fifth largest recruiter in 2018.

       

      Nicolas Thélot is the third son of Patrick Thélot, Chairman and founder of Armonia, to join the family Group. His arrival marks Patrick Thélot's ambition to pass on the company to the next generation.

       

      Nicolas Thélot graduated from KEDGE Business School in 2009 and held various commercial positions in the advertising sector for 8 years. In 2018, he joined ICTS Europe, the European leader in airport security and general safety, as Director of Development Projects. 

       

      Within the Group, Nicolas Thélot will be in charge of leading and assisting the operating teams of the 27 agencies in France, Belgium and Luxembourg. He will lead the services provided to the Group's 3,500 customers by managing the commercial relationship and monitoring service quality. He will also foster synergies between the various Armonia brands.

       

      "My career path will enable me to take a fresh look at our on-site operations while maintaining the Group's DNA: the spirit of service!  I am also fortunate to be surrounded by a team that is committed and loyal to the company," says Nicolas Thélot.

       

      "Nicolas Thélot's main mission will be to build loyalty among our key account customers. With my help and that of his teams, he will take on the next challenges of transformation and innovation in our activities. He will also facilitate cross-selling with the Group's various brands," says Guillaume Amar, CEO of Armonia.

      Nicolas Thélot has just been appointed Director of Customer Operations within the Armonia Group, for the subsidiaries Phone Régie and Musea

      Nicolas Thélot has just been appointed Director of Customer Operations within the Armonia Group, for the subsidiaries Phone Régie and Musea.