Armonia Group, founded in 1974 in Paris by Patrick Thélot, is an international leader in the hospitality and facility management market. The group remains a family-owned business today. Michael Bouwens, CEO at Armonia Benelux, is happy with the acquisition: “Receptel is a very well-known brand and a reputable provider of hospitality and reception services in Belgium. This deal will allow Receptel to grow and increase its success even further. We will invest in technology and apps, and offer Receptel’s staff more training and development opportunities. The Receptel brand and culture - and everything that makes this beautiful company unique - will be maintained. In the coming years, we will further develop the range of services together.” 

With an annual turnover of €10 million, Receptel has 250 front-office and facilities specialists working at 150 clients across Belgium. Caroline Saeremans, Business Unit Manager at Receptel, will remain with the business, together with the rest of the team. Saeremans: “I am thrilled to work with the people of Armonia. By taking this step, Receptel is joining a strong international family of like-minded companies, specialised in hospitality and facility services. The focus on customer satisfaction, distinctive personal service and the human touch connects us all. The takeover will provide Receptel with new opportunities for both customers and employees.” 

Katty Scheerlinck, CEO at RGF Staffing Belgium, explains: “Over the past 20 years, Receptel has grown to become the market leader in hospitality and reception services in Belgium, with a strong national team and diverse client base. We are pleased that, with the acquisition by Armonia, Receptel can continue to grow thanks to the investments and expertise of an international organisation with hospitality and facility management as core business.”