.focus on the job of... residence manager at Office Concierge

published on 04/26/2023

At Armonia, Facility Solutions expert, we bring together a wide range of businesses through our various brands. Our businesses cover 6 areas of expertise: hospitality & facility management, reception, event & retail, workplace & building solutions, safety & security, hygiene & cleanliness, and HR & interim solutions. Our goal is to provide excellent services and quality of life for visitors and occupants of a site. We will now highlight our jobs and employees.

 

Today, focus on the job of… Residence Manager at Office Concierge! 

 

 

The Residence Manager’s goal at Office Concierge is first to make sure that the Concierge and Lifestyle teams provide a friendly and efficient concierge service to all guests and residents.  

 

They also aim at encouraging relationships between the concierge team, building management and residents.  

 

 

How do they achieve their goals? 

 

They coordinate and monitor the moving in and out process of the residents through a well organised planning and good communication. They make sure that all quality standards are met by the concierge, cleaning and yardmen teams.  

 

With their service-oriented personality, they communicate with the residents on all reactive and planned maintenance requirements within the building and the apartments. They also make sure everyone is up to date with the information.  

 

Always ready to help and try to meet everyone's needs, the Residence Manager is passionate about their job! 

 

 

Office Concierge in a few words: 

 

Office Concierge, an Armonia Group brand, is the leading independent provider of Reception Management Services in London. Through its receptionists, Office Concierge delivers a five star “hotel style” visitor experience to English office buildings. 

In 2011, Office Concierge launched Privée, one of London’s leading Concierge & Lifestyle houses. For their members, they obtain the unobtainable. 

 

Our job opportunities are available here

.news

13 June 2024

appointment of Laurence Etoubleau as marketing and communication director

Laurence Etoubleau joins Armonia as Marketing & Communication Director.

14 May 2024

appointment of Sophie Auger-Mongenot as Managing Director of Armonia

Sophie Auger-Mongenot succeeds Guillaume Amar

05 October 2023

Office Concierge joins the Anabas team and becomes Anabas Welcome

Office Concierge is changing its name to become Anabas Welcome, to give our brands greater visibility in England.  

25 August 2023

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16 August 2023

focus on the job of... facilities workplace experience manager at Anabas

Discover the missions of a Facilities Workplace Experience Manager at our brand Anabas.

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      workplace & building solutions

      workplace & building solutions admin Fri 13/03/2020 - 10:42

      User Experience oriented, our expertise enhances the standard of living for your visitors and occupancy and assures the technical performance of your real estate infrastructure. Leading, managing and monitoring  your properties or your real estate assets, on your behalf, in complete confidence and transparency.

      workplace & real estate solutions Armonia

      .4 millions

      m2 in operation

      Large residential, tertiary or industrial complexes. Our teams have an excellent knowledge of on-site constraints and are trained to provide you with appropriate solutions.

      .40

      areas of expertise

      Technical and energy management, Assistance with the Contracting... Authority, and work supervision, Space planning, Maintenance and upkeep,... These are all areas of expertise that we harness to optimise your working environments and property infrastructures.

      .+100

      projects managed per year

      Each project is unique. Our expertise and ability to devise tailor-made teams enables us to assist our customers with all their technical, human and digital challenges.

      .occupancy services

      Work spaces are transformed into living spaces where every need must be anticipated and assisted. Our Occupancy Services offer enhances your capital by taking responsibility for all matters that are not your core activity. Our objective: enabling your teams to focus on the essentials and on their performance.

       

      Our missions

      ‎• Mail

      ‎• Handyman jobs

      ‎• Reprographics

      ‎• Shuttle bus

      ‎• Archiving / Scanning

      ‎• Support to general services

      .occupancy services

      Our daily mission is to define the solutions and means to implent to meet the complex needs of real estate complexes. 

      Our field of intervention, for the sites we manage, covers the administrative, legal and financial aspects, but also the piloting of multi-technical and multi-services.

       

      Our services

      ‎• Closed / Covered

      ‎• Ceiling, glazing, floors

      ‎• Repairing owners

      ‎• Multi-year work plan

      ‎• Administration of co-ownerships

      ‎• Legal and financial management of the co-ownership

       

      .management of real estate projects and works

      Armonia accompanies you in the realization of your most important corporate projects and capitalizes on the quality and the rigorous follow-up of its services. Our teams bring a wide range of expertise to bear on the missions you entrust to us: real estate projects, work environment and information systems management. 

       

      Our business experts at the service of your projects

      ‎• Architect DPLG

      ‎• Project Manager / AMO

      ‎• Research Manager

      ‎• Real estate lawyer

      ‎• Space planner

      ‎• Works Supervisor

      ‎• PMR Project Manager

      ‎• Relocation project manager

      ‎• Energy performance engineer

      .transport and logistics

      Armonia and its partners help you to meet the challenges of employees mobility by combining agility, fluidity, accessibility and eco-responsibility. For us, this is a strong vector of loyalty of your teams and quality of life on a daily basis. 
      We also act on your logistics issues so that every detail is handled with precision and speed. Our promise: logistics is no longer a worry for your teams!  

       

      Our business lines and services : 

      ‎• Last mile delivery

      ‎• Courier service

      ‎• Passenger transport / Valet / Private shuttle

      ‎• Inventory management & commissary

      ‎• Replenishment of stocks

      ‎• Space planning and preparation

      ‎• Management of physical and dematerialized archives

      ‎• Management of delivery docks

      ‎• Moving & Storage

      .multi-technical maintenance

      Because the performance of your buildings is essential, our teams intervene as well on preventive as corrective maintenance for all the technical lots of your buildings. Nothing is left to chance, from finishing work to complex installations, from construction work to routine maintenance. We are equipped with supervision and maintenance management tools (CAMM - CTM) to ensure reporting and monitoring of our interventions.

       

      Our expertises : 

      ‎• CVC

      ‎• Energy and fluid management

      ‎• High and low voltage

      ‎• Small maintenance

      ‎• Lifting equipment

      need an estimate or further information? contact us

      .reception, event & retail

      We know that a relationship begins with a warm and personalised first...
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      .reception, event & retail

      We know that a relationship begins with a warm and personalised first...
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      .safety & security

      Armonia offers tailor-made security and safety solutions for high-risk...
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      .safety & security

      Armonia offers tailor-made security and safety solutions for high-risk...
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      .hygiene & cleanliness

      Each sector of which we deliver our FM services has its own...
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      .hygiene & cleanliness

      Each sector of which we deliver our FM services has its own...
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      .hr & interim solutions

      Because your projects go faster if they include the right skills...
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      .hr & interim solutions

      Because your projects go faster if they include the right skills...
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      .hospitality & facilities management

      With our DNA drawn from the hospitality and front of house sector and...
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      .hospitality & facilities management

      With our DNA drawn from the hospitality and front of house sector and...
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      Red

      safety & security

      safety & security admin Thu 19/03/2020 - 15:56

      Armonia offers tailor-made security and safety solutions for high-risk activities and complex environments, whether in the service sector, industry, retail, high-density public areas or events management

      Safety & security Armonia

      .n°1

      luxury

      As a privileged partner of the major fashion and luxury brands and palaces, Armonia has invented and developed most of the security procedures which are now implemented in these sectors, all of which preserve the values and serenity of its customers.

      .1 500

      regularly trained employees

      A security service must reconcile a high level of security with customer comfort. We make it a priority to train our teams with the best techniques for monitoring and analysing risks and behaviour (profiling), while integrating the fundamentals of a positive customer experience.
      A client must feel protected and not spied on.

       

      .+100

      references in the tertiary sector

      IGH, industrial or sensitive sites, office and tertiary buildings, head offices, events, our security agents adapt to your environment with a concern for operational efficiency, rapid intervention and tactfulness in their exchanges.

      .general and private security

      We have developed a 360° offer to assist you and enable you to audit your control and security processes in order to deploy a tailor-made and reliable service.

       

      Our staff (security agents, ERP, IGH) are specially trained to meet your expectations, and use an optimal methodology based on the concept of observation, prevention and dissuasion.

       

      Our objectives

      ‎• Hospitality and taking responsibility for customer satisfaction

      ‎• Anticipating and preventing risks

      ‎• Identifying and solving problems

      ‎• Managing emergency situations

      .remote monitoring

      The surveillance of your assets and properties is key to the prevention of risks and the safety of your personnel. Thanks to our experts, we offer our clients high security services in terms of remote surveillance and reactivity.

       

      Our actions

      ‎• Video round

      ‎• Installation and maintenance

      ‎• Triggering of alarms

      ‎• Provision of teleoperators and teleservice 7 days a week

       

      .fire safety

      Because we know that the safety of your visitors and occupants is paramount, we offer our clients fire safety services, supervised by teams highly trained in prevention, observation and emergency action.

       

      Our missions

      ‎• Raising the awareness of your employees in terms of safety

      ‎• Maintenance of detection and alarm tools 

      ‎• Definition, management and supervision of evacuation procedures

      ‎• Assistance to the person in case of danger

       

      .discreet cash transport

      In response to the demand of our historical customers, requiring high professionalism and total discretion, we have also developed a unique know-how of discrete transport of value, in the strictest respect of the regulations (CQP discrete cash transport, unmarked vehicles, specific procedures, ...).

      .specialized training

      Training, awareness, risk analysis, research and studies, recommendations and recommendations for personalized, original and constantly renewed solutions are among the fundamental elements of any security system and the best defence against a possible malicious act. 


      For the past 5 years, Armonia France has been providing awareness courses to the staff of our clients: major luxury brands, luxury hotels, local shops, head offices, banks and industrial sites.

      .canine technology

      Expert in providing canine detection solutions, Armonia France offers know-how in passive and proactive detection of drugs, weapons and explosives. 

       

      We train our dogs and their handlers in a center located in France, in the Marne region, recognized and approved by the government authorities (DGAC). The canine training is certified ISO 9001.

      need an estimate or further information? contact us

      .reception, event & retail

      We know that a relationship begins with a warm and personalised first...
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      .reception, event & retail

      We know that a relationship begins with a warm and personalised first...
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      .workplace & building solutions

      User Experience oriented, our expertise enhances the standard of...
      Discover

      .workplace & building solutions

      User Experience oriented, our expertise enhances the standard of...
      Discover

      .hygiene & cleanliness

      Each sector of which we deliver our FM services has its own...
      Discover

      .hygiene & cleanliness

      Each sector of which we deliver our FM services has its own...
      Discover

      .hr & interim solutions

      Because your projects go faster if they include the right skills...
      Discover

      .hr & interim solutions

      Because your projects go faster if they include the right skills...
      Discover

      .hospitality & facilities management

      With our DNA drawn from the hospitality and front of house sector and...
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      .hospitality & facilities management

      With our DNA drawn from the hospitality and front of house sector and...
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      Blue Light

      hr & interim solutions

      hr & interim solutions admin Thu 26/03/2020 - 08:32

      Because your projects go faster if they include the right skills, Armonia identifies and selects for you the right profiles whatever the duration of your need.

       

      Hospitality & Facility Management Armonia

      .+1000

      candidates positioned each year

      The availability of our interim staff and the diversity of their profiles enable us to respond efficiently and on time to all our clients' requests. Our strength: our responsiveness to find you the perfect candidate.

      .1500

      candidates contacted each month

      Our candidate sourcing tools and the digitalisation of our recruitment processes enable us to meet the most specialised profiles and to cultivate our mastery of the candidate market. Our network is our strength.

      .interim & placement

      Drawing on our expertise in service professions, we have developed an activity specialising in the selection and placement of professionals, with a strong specialisation in assistance, standard hospitality and telephone reception, and other support functions. 
       

      We have developed our own recruitment methods combining candidate sourcing, selection processes, taking into account specific client requirements, integration and follow-up of our employees and interim staff.

       

      Our areas of intervention:

      • Hospitality & Services

      • Banking & Insurance

      • Accounting Finance

      • Purchasing & logistics

      • Distribution & Trade

      • Human Resources

      • IT

      • ADV & Import / export

      • Digital, marketing & communication

      .assistance to support services / back office

      In addition to our expertise in placement and temporary work, we offer a turnkey service for the implementation of support solutions for your needs in traditional or specialized administrative assistance in the context of specific projects. 

      Our experts accompany your projects, whatever their duration.

       

      The implementation of our customer missions is based on 4 steps

      • Study of your specifications

      • Identification of the skills and processes adapted to your challenges

      • Creation of teams of professionals with the expertise you need

      • Management and support of our collaborators throughout the mission

      • Reporting and steering of the mission, regular progress reports

      need an estimate or further information? contactez-nous

      .reception, event & retail

      We know that a relationship begins with a warm and personalised first...
      Discover

      .reception, event & retail

      We know that a relationship begins with a warm and personalised first...
      Discover

      .workplace & building solutions

      User Experience oriented, our expertise enhances the standard of...
      Discover

      .workplace & building solutions

      User Experience oriented, our expertise enhances the standard of...
      Discover

      .safety & security

      Armonia offers tailor-made security and safety solutions for high-risk...
      Discover

      .safety & security

      Armonia offers tailor-made security and safety solutions for high-risk...
      Discover

      .hygiene & cleanliness

      Each sector of which we deliver our FM services has its own...
      Discover

      .hygiene & cleanliness

      Each sector of which we deliver our FM services has its own...
      Discover

      .hospitality & facilities management

      With our DNA drawn from the hospitality and front of house sector and...
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      .hospitality & facilities management

      With our DNA drawn from the hospitality and front of house sector and...
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      Black