This appointment reinforces Mahola's desire to source professionalism, commitment and high standards in the service of the customer, values that Barbara Grandsire was committed to developing during 9 years as Deputy to Claude Guillaume. This winning strategy has contributed to Mahola's status as a reference and prestigious agency in this highly competitive market.

Barbara Grandsire holds a Master's degree in Information & Communication from the University of Paris X Nanterre. She joined Armonia in 2006 and has held several commercial positions in different brands of the Group.  Since 2011, she has been in charge of the Privilege Hospitality and Retail divisions and more recently of the Mahola Airport division.

"Recognised for her professional and managerial qualities, Barbara will enable Mahola to continue its growth dynamic, particularly in the run-up to the 2024 Olympic Games, a key event for the industry. She will also be responsible for assisting the major changes in the profession. "Guillaume Amar, Managing Director of the Armonia Group, commented.

"Faced with the new challenges of transformation, particularly digital, our clients are looking for ever more value-added services. In this context, I wish to take up new and beautiful challenges while perpetuating our expertise in terms of elegance, thoughtfulness and high standards." Added Barbara Grandsire.
 

About Mahola:

Mahola is the leading European agency specialising in events management hospitality (trade shows or general public, sports events, parties, congresses, sales promotion operations...), with a turnover of 27.5 million euros in 2019. A brand of Armonia since 2003, the company employs 3,000 hosts and hostesses and has some twenty agencies in France and Morocco.

The Workplace Meetings takes place every year in Cannes and naturally we were present for the 2019 incarnation of this event. For our 6th participation in the Cannes show, we were dressed in our new colours. This year we came to present the new brand identity of the Armonia Group to all the professionals of the sector. 

Throughout the show, we welcomed clients, prospective clients, partners and even competitors to our stand to discuss our vision and the Group's new commercial offer.

Our mission during the show was clear: to become the benchmark against which all Soft Facilities Solutions are measured. Our teams pulled together to give an enthusiastic performance during the show and the number of business cards distributed led us to believe that the operation was a success. 

It was the occasion for our Commercial Director to share how the Group has successfully managed the customer/supplier relationship during this confinement. Armonia has more than 3000 customers all over France, from small SMEs to large international Groups, so we are confronted with all kinds of situations.

Benevolence is key. 

We find the majority of Soft FM players (customers, suppliers, professional associations) have been able to strengthen partnerships by this simple concept: goodwill. It is a virtuous circle.. A special mention to ARSEG (National Association of Directors of General Services) which, from the beginning of this crisis, mobilised its active members to encourage them to assist their suppliers.

It is in this way, by leveraging a climate of trust, we often manage to find agreements to limit the financial impact of this crisis, as the furlough scheme is far from covering all the fixed costs of our companies.  

“We know how to be flexible with our clients”

A distinction must also be made between public and private players, who are not subject to the same rules, and establishments that may also be eligible for ‘force majeure’ (Act of God). All of these situations require constant monitoring by our legal and sales staff. Thus, for example, we can be flexible with our clients in great difficulty by proposing that they pay us a share covering only a remainder of our fixed costs. We also suggest that they extend our partnership beyond the initial term of the contract, enabling our companies to hope to recover the losses linked to this unprecedented crisis over time. 

A win-win relationship; this is how we can all, suppliers and principals alike, emerge more balanced from this ordeal and enable our ecosystem to get back on track more quickly.

Armonia, a specialist in Soft Facilities Solutions, is in direct contact with a large number of market players. We have been working for weeks to find reliable, existing solutions to build a solid disaster recovery plan. 

We wanted to share the fruits of this collaboration in order to guide organisations and save them time during this recovery.

In the catalogue, you will find a selection of strategies and materials to ensure a safe return of your teams, service providers and visitors to your offices, while continuing the fight against the spread of COVID-19.

For each product, the following information is provided: functionalities, technical specifications, an indicative price list and a reference contact should you wish to request a quote or order request. 

This information will hopefully help you make the right decisions in this ever fragile pandemic context.