.focus on the job of... Helpdesk Coordinator at Anabas

published on 12/07/2021

At Armonia, Facility Solutions expert, we bring together a wide range of businesses through our various brands. Our businesses cover 6 areas of expertise: hospitality & facility management, reception, event & retail, workplace & building solutions, safety & security, hygiene & cleanliness, and HR & interim solutions. Our goal is to provide excellent services and quality of life for visitors and occupants of a site. We will now highlight our jobs and employees.

 

Today, focus on the job of Helpdesk Coordinator at Anabas!

 

But what exactly is a Helpdesk Coordinator? They have many duties, some ad hoc but others fixed such as: raising purchase orders, logging jobs on our software, doing online orders or booking travel and accommodation. 

These tasks require organisation and adaptability. 

 

Always seeking customer satisfaction, they will receive professional training in order to be able to perform their duties perfectly. 

 

Everything is in place to make this job exciting!


 

Anabas in a few words:

As a full-service facility management company, Anabas, a brand of Armonia group, works with its clients by offering the differentiating services for which it is known: providing facilities management services and an exceptional customer experience in high-quality corporate offices. 

With over 500 employees across the UK, Anabas provides bespoke services to its clients, paying attention to the small details that create an exceptional customer experience. The company works across a range of sectors including financial services, business & professional services, pharmaceutical & life sciences, technology, media & communications and energy & natural resources.

 

Would you like to join us? Please click here.

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      our business lines

      Our mission: manage and coordinate all services and actions that contribute to t...

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      our history

      Armonia operates in the Facility Management industry and offers its clients...

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      .our commitments

      In line with the Group's culture and values, we are confident in our ability to evolve and improve in order to offer all our clients a beneficial, long-lasting and caring working relationship.  

       

      We are committed from today to offer a better tomorrow, one that is more respectful of human rights. Armonia has defined its CSR strategy and Sustainable Development policy in order to assist its employees in their collective success and to be a real driving force for change in the FM service sector.

       

      We are proud of the diversity of our profiles and the diverse career paths of our talents.  

       

      This is why, since 2006, professional equality, solidarity and the continuous improvement of working conditions within our teams have been our major CSR focuses.

       

       

      .CSR at the heart of our approach

      Our CSR commitments are based on three pillars: our employees, the environment and societal innovation. They are applied in a logic of progress, the power of "small steps". The aim is to continuously integrate CSR performance into our services, while respecting the sustainable development challenges specific to each of our stakeholders.

       

       

      culture Armonia facility management

      .a brand of a committed employer

      Driven by the group's rebranding, Armonia's employer brand reflects our desire to harmonise the development of expertise within our teams and to provide more balance of our inclusive dynamic and vector for social advancement.

       

      #ArmoniaLife is our way of life,  to unite and share our good times, illustrate our team spirit and promote, together, the experience of our employees.

      investing in our talents

      Our employees are our strength. We believe in the importance of continuous training and expertise development for our 16,000 employees. 

      With more than 60% of our managers coming from internal mobility, we encourage our teams to train, reinvent themselves and show initiative in order to develop within Armonia or our subsidiaries.

      embodying the energy and enthusiasm of tomorrow

      Our employees define our DNA. We cultivate diversity and open-mindedness within our teams. We attach more importance to the profile and personality of our talents than to their academic background.

      At Armonia, professional equality, the fight against all forms of discrimination and respect for the work-life balance are part of the HR fundamentals we ensure professional equality.

      inspiring to offer a human adventure

      Our employees are our voice. We believe in continuous improvement as a driving force for performance.

      Because our talents are best placed to tell the story of who we are, we encourage exchanges between employees and potential new recruits. Our Ambassadors programme provides this dynamic, both externally and internally.

      .discover our employer commitments

      discover

      .news

      05 October 2023

      Office Concierge joins the Anabas team and becomes Anabas Welcome

      Office Concierge is changing its name to become Anabas Welcome, to give our brands greater visibility in England.  

      25 August 2023

      focus on the job of... talent sourcer at bouwens&

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      16 August 2023

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      Discover the missions of a Facilities Workplace Experience Manager at our brand Anabas.

      09 August 2023

      focus on the job of... multi-site residential concierge at Office Concierge

      Learn more about the job of multi-site residential concierge for our British brand Office Concierge.

      02 August 2023

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      our brands

      Our brands are our guarantee of quality. Each of them are focused on innovation ...

      read more