.in the shoes of a customer of... the Facility Service Desk at bouwens&

published on 02/11/2022

At Armonia, Facility Solutions expert, we bring together a wide range of businesses through our various brands. Our businesses cover 6 areas of expertise: hospitality & facility management, reception, event & retail, workplace & building solutions, safety & security, hygiene & cleanliness, and HR & interim solutions. Our goal is to provide excellent services and quality of life for visitors and occupants of a site.

 

 

At Bouwens&, we provide smooth Facility service with our Facility Service Desk. This Facility Service Desk is the heart of facility operations in your company. We will answer every question about facilities, striving to solve any issues and asking the right people if we can not do it ourselves. 

To be sure that we provide you with the best solution, we also evaluate them and adjust them according to your needs. 

 

We will process all notifications from your employees, regardless of the mode of communication (at the desk, on the phone or via email). 

 

What are our daily missions? Depending on your requirements, we can arrange meeting rooms, make taxis and travel arrangements, provide you with audiovisual equipment and catering… 

We always try to give your visitors the best user experience, compatible with your business and controlling costs.


 

Bouwens& in a few words:

bouwens& is a Dutch Hospitality and Facility specialist. They have been leading the way in distinctive personal services for almost a century. In 2003 a new generation started Bouwens Chauffeur Services, setting a new standard in executive transportation.

The business transformed itself into bouwens&, hospitality and facility specialist, thanks to a focus on attracting the best people and deploying the smartest technologies. Their committed and experienced professionals work hard every day to create memorable moments for your staff and visitors.

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      our business lines

      Our mission: manage and coordinate all services and actions that contribute to t...

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      our history

      Armonia operates in the Facility Management industry and offers its clients...

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      .our commitments

      In line with the Group's culture and values, we are confident in our ability to evolve and improve in order to offer all our clients a beneficial, long-lasting and caring working relationship.  

       

      We are committed from today to offer a better tomorrow, one that is more respectful of human rights. Armonia has defined its CSR strategy and Sustainable Development policy in order to assist its employees in their collective success and to be a real driving force for change in the FM service sector.

       

      We are proud of the diversity of our profiles and the diverse career paths of our talents.  

       

      This is why, since 2006, professional equality, solidarity and the continuous improvement of working conditions within our teams have been our major CSR focuses.

       

       

      .CSR at the heart of our approach

      Our CSR commitments are based on three pillars: our employees, the environment and societal innovation. They are applied in a logic of progress, the power of "small steps". The aim is to continuously integrate CSR performance into our services, while respecting the sustainable development challenges specific to each of our stakeholders.

       

       

      culture Armonia facility management

      .a brand of a committed employer

      Driven by the group's rebranding, Armonia's employer brand reflects our desire to harmonise the development of expertise within our teams and to provide more balance of our inclusive dynamic and vector for social advancement.

       

      #ArmoniaLife is our way of life,  to unite and share our good times, illustrate our team spirit and promote, together, the experience of our employees.

      investing in our talents

      Our employees are our strength. We believe in the importance of continuous training and expertise development for our 16,000 employees. 

      With more than 60% of our managers coming from internal mobility, we encourage our teams to train, reinvent themselves and show initiative in order to develop within Armonia or our subsidiaries.

      embodying the energy and enthusiasm of tomorrow

      Our employees define our DNA. We cultivate diversity and open-mindedness within our teams. We attach more importance to the profile and personality of our talents than to their academic background.

      At Armonia, professional equality, the fight against all forms of discrimination and respect for the work-life balance are part of the HR fundamentals we ensure professional equality.

      inspiring to offer a human adventure

      Our employees are our voice. We believe in continuous improvement as a driving force for performance.

      Because our talents are best placed to tell the story of who we are, we encourage exchanges between employees and potential new recruits. Our Ambassadors programme provides this dynamic, both externally and internally.

      .discover our employer commitments

      discover

      .news

      05 October 2023

      Office Concierge joins the Anabas team and becomes Anabas Welcome

      Office Concierge is changing its name to become Anabas Welcome, to give our brands greater visibility in England.  

      25 August 2023

      focus on the job of... talent sourcer at bouwens&

      At Armonia, Facility Solutions expert, we bring together a wide range of businesses through our various brands...

      16 August 2023

      focus on the job of... facilities workplace experience manager at Anabas

      Discover the missions of a Facilities Workplace Experience Manager at our brand Anabas.

      09 August 2023

      focus on the job of... multi-site residential concierge at Office Concierge

      Learn more about the job of multi-site residential concierge for our British brand Office Concierge.

      02 August 2023

      focus on the job of... sales manager at Receptel

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      our brands

      Our brands are our guarantee of quality. Each of them are focused on innovation ...

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