.our history

Armonia operates in the Facility Management industry and offers its clients the promise of delivering high quality FM services related to the workplace and ensuring the maintenance of buildings.

Armonia is a division of Sofinord, a family-owned company, founded in 1974 by Patrick Thélot.

With its origins in the hospitality and reception sector, Armonia has cultivated, over time, a comprehensive range of expertise, particularly within: reception, events and hospitality, work environment and building solutions, multi-technical maintenance, safety and security, hygiene and cleanliness, HR and Interim solutions. These services are not only available in our 25 branches across France, but also in our international subsidiaries in Europe, North Africa and the Middle East.

.manifesto

We are convinced that the Armonia Group is the sum of its talent.

The development of our brand identity has enabled us to place our people at the heart of our approach in a more balanced way.

In addition to our service offering, we aim to make our employees proud to be part of the Armonia group. It’s becoming a lever for continuous improvement, as well as authenticity, which is acting as the driving force behind our customer relationships. We are deeply convinced that the entire professional ecosystem must be based on interpersonal relationships. That's why, we are actively committed to a better quality of life at work.

At Armonia, we strive to ensure that working is synonymous with pleasure: the pleasure of hospitality, the pleasure of exchanging and the pleasure of contributing.

a service model built around the User Experience

Armonia has a long history in hospitality activities (hospitality and occupancy services). This unique approach, oriented 100% towards user experience, enables us to be a real value generator for your occupancy and your buildings.

innovative and agile services for improved operational efficiency

Facilitators and catalysts of change, our teams are trained to offer our clients proactive and agile guidance to ensure optimal performance. Innovation, communication and technical proficiency are the cornerstones of our facility solutions offer.

balanced attentiveness as a hallmark of service quality

Because our employees are at the service of our customers, we have chosen to break with the traditional norms of Facility Management to offer our staff more versatility and recognition in their daily work. Our conviction: the fulfilment of our teams is a source of performance.

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1974

Patrick Thélot created Sofinord shortly after graduating from ESSEC. His first endeavour was a Interim and placement agency which specialised in the couture and fashion industry. These elements are still a part of Sofinord today, under the LMB division.

In 1994, Phone Régie was etablished, a specialist in the outsourcing of corporate hospitality and customer relations centres. An emblematic brand of the group, over the years, Phone Régie has become the European leader in corporate hospitality. Today, Phone Régie is a brand of the Armonia Group.

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2008

Armonia goes international by opening an office in Brussels to cover the Benelux countries. Spain and then Morocco were soon followed. In 2017, Armonia set up business in Dubai. The following year: the acquisitions of Office Concierge and Privée Conciergerie in London and Metropolis Grupo in Barcelona further expanded our international capabilities.

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2019

We launched the Armonia Hospitality offer, offering an innovative guidance model for Facilities Management Solutions combining a service-oriented approach based on hospitality service norms and by harnessing staff fulfilment as a lever for performance and as our unique selling point. In that same year, Armonia changed its visual identity and revised its marketing offer to meet the ever-changing demands of the market.

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2020

Steam'O, a specialist in monitoring Facilities Management contracts, multi-technical monitoring and property operation, joined Armonia, bringing with it technical expertise enabling it to expand its scope of activities.
In 2020, we also signed a new acquisition in the United Arab Emirates : THA

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2021

In 2021, Armonia welcomed Anabas, a first in class FM provider operating in UK. We also introduced a Major Projects and Innovation Department to develop new offers on the Workplace and Hospitality Management market. Armonia does not want to become a classic Facilities Management player but wants to propose new organisational and managerial models that put the welfare of the employee (receptionist, security guard, cleanliness officer, maintenance officer, etc.) at the centre of its approach. Ensuring a better quality of service and thus guaranteeing a rewarding employee and visitor experience.

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1974

.key dates

2008

.key dates

2019

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2020

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2021

.key figures

Armonia is one of the leaders in the Facilities Management industry.

Being the only player in the market to have a long history in the Hospitality sector (hospitality and occupancy services), Armonia reinforces a unique position in the market.

.413 M €

revenue 2023

.12000

committed employees

.4500

loyal customers

.40

agencies across 9 countries

.find out more about the armonia universe

.news

14 May 2024

appointment of Sophie Auger-Mongenot as Managing Director of Armonia

Sophie Auger-Mongenot succeeds Guillaume Amar

05 October 2023

Office Concierge joins the Anabas team and becomes Anabas Welcome

Office Concierge is changing its name to become Anabas Welcome, to give our brands greater visibility in England. 

07 September 2023

Armonia moves to new offices in Barcelona

Meet us now on the 5th floor of C/ Balmes in Barcelona.

25 August 2023

focus on the job of... talent sourcer at bouwens&

At Armonia, Facility Solutions expert, we bring together a wide range of businesses through our various brands...

16 August 2023

focus on the job of... facilities workplace experience manager at Anabas

Discover the missions of a Facilities Workplace Experience Manager at our brand Anabas.

09 August 2023

focus on the job of... multi-site residential concierge at Office Concierge

Learn more about the job of multi-site residential concierge for our British brand Office Concierge.

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our business lines

Our mission: manage and coordinate all services and actions that contribute to t...

our history

Armonia operates in the Facility Management industry and offers its clients...

our commitments

our commitments superadmin Thu 13/02/2020 - 09:13

In line with the Group's culture and values, we are confident in our ability to evolve and improve in order to offer all our clients a beneficial, long-lasting and caring working relationship.

We are committed from today to offer a better tomorrow, one that is more respectful of human rights. Armonia has defined its CSR strategy and Sustainable Development policy in order to assist its employees in their collective success and to be a real driving force for change in the FM service sector.

We are proud of the diversity of our profiles and the diverse career paths of our talents.

This is why, since 2006, professional equality, solidarity and the continuous improvement of working conditions within our teams have been our major CSR focuses.

CSR at the heart of our approach

Our CSR commitments are based on three pillars: our employees, the environment and societal innovation. They are applied in a logic of progress, the power of "small steps". The aim is to continuously integrate CSR performance into our services, while respecting the sustainable development challenges specific to each of our stakeholders.

a value-generating service

For more than 40 years, Armonia has had a long history in hospitality activities. This unique approach, which is 100% user experience oriented, focuses on emotion and professional living standards, enabling it to position itself as a true value generator for all.

hospitality at the centre of our values

Beyond expertise, it is the expertise of each of our employees that creates sustainable performance for our customers. To transform our values into behaviour, Armonia relies on strong managerial values, a state of mind associated with a posture of excellence and exemplarity: a balanced, caring approach.

promoting diversity and difference

The promotion of equal opportunities and the fight against discrimination are at the heart of our HR and managerial policy. It is a source of daily enrichment and as many opportunities as different perceptions. Our teams embody these commitments in their missions.

developing employability and our expertise in our activities

Armonia anticipates the expertise that our activities will need tomorrow, while enabling our employees to develop their employability and promote their growth within the company: training, apprenticeships for young people, and personalised career paths to enhance the individual and collective expertise of our teams.

measuring, offsetting and reducing our carbon emissions

Our mission: to deliver a carbon-neutral service. In addition to efforts to reduce our CO2 emissions, carbon offsetting is an essential transitional solution (forest plantations, recycling of our uniforms, eco-gestures policy, etc.).

to enhance our social impact

Embrace new societal aspirations. Measuring our societal contributions while evaluating our economic performance is an innovative way of concretely materialising our social, economic, environmental and societal impact in decision-making and tangible indicators.

innovating to reinvent

Armonia is an energetic promoter of innovative ideas and sustainable solutions and has a laboratory to experiment our new solutions, to meet the challenges of Agile Work, especially in the fields of robotics and connected objects. Innovative and ecological leader solutions to meet the new requirements of occupation.

a brand of a committed employer

Driven by the group's rebranding, Armonia's employer brand reflects our desire to harmonise the development of expertise within our teams and to provide more balance of our inclusive dynamic and vector for social advancement.

#ArmoniaLife is our way of life, to unite and share our good times, illustrate our team spirit and promote, together, the experience of our employees.

investing in our talents

Our employees are our strength. We believe in the importance of continuous training and expertise development for our 16,000 employees.

With more than 60% of our managers coming from internal mobility, we encourage our teams to train, reinvent themselves and show initiative in order to develop within Armonia or our subsidiaries.

embodying the energy and enthusiasm of tomorrow

Our employees define our DNA. We cultivate diversity and open-mindedness within our teams. We attach more importance to the profile and personality of our talents than to their academic background.

At Armonia, professional equality, the fight against all forms of discrimination and respect for the work-life balance are part of the HR fundamentals – we ensure professional equality.

inspiring to offer a human adventure

Our employees are our voice. We believe in continuous improvement as a driving force for performance.

Because our talents are best placed to tell the story of who we are, we encourage exchanges between employees and potential new recruits. Our Ambassadors programme provides this dynamic, both externally and internally.

discover our employer commitments discover

our brands

Our brands are our guarantee of quality. Each of them are focused on innovation ...

.our history

.manifesto

We are convinced that the Armonia Group is the sum of its talent.

The development of our brand identity has enabled us to place our people at the heart of our approach in a more balanced way.

At Armonia, we strive to ensure that working is synonymous with pleasure: the pleasure of hospitality, the pleasure of exchanging and the pleasure of contributing.

a service model built around the User Experience

innovative and agile services for improved operational efficiency

balanced attentiveness as a hallmark of service quality

.key dates

1974

.key dates

2008

.key dates

2019

.key dates

2020

.key dates

2021

.key dates

1974

.key dates

2008

.key dates

2019

.key dates

2020

.key dates

2021

.key figures

Armonia is one of the leaders in the Facilities Management industry.

Being the only player in the market to have a long history in the Hospitality sector (hospitality and occupancy services), Armonia reinforces a unique position in the market.

.find out more about the armonia universe

.get to know us

.our brands

.our teams

.our commitments

.news

appointment of Sophie Auger-Mongenot as Managing Director of Armonia

Office Concierge joins the Anabas team and becomes Anabas Welcome

Armonia moves to new offices in Barcelona

focus on the job of... talent sourcer at bouwens&

focus on the job of... facilities workplace experience manager at Anabas

focus on the job of... multi-site residential concierge at Office Concierge

.know us better

.our business lines

.join Armonia

.news

our business lines

our history

our commitments

a value-generating service

hospitality at the centre of our values

promoting diversity and difference

developing employability and our expertise in our activities

measuring, offsetting and reducing our carbon emissions

to enhance our social impact

innovating to reinvent

investing in our talents

embodying the energy and enthusiasm of tomorrow

inspiring to offer a human adventure

our brands