.our history

Armonia operates in the Facility Management industry and offers its clients the promise of delivering high quality FM services related to the workplace and ensuring the maintenance of buildings.

 

Armonia is a division of Sofinord, a family-owned company, founded in 1974 by Patrick Thélot. 

 

With its origins in the hospitality and reception sector, Armonia has cultivated, over time, a comprehensive range of expertise, particularly within: reception, events and hospitality, work environment and building solutions, multi-technical maintenance, safety and security, hygiene and cleanliness, HR and Interim solutions. These services are not only available in our 25 branches across France, but also in our international subsidiaries in Europe, North Africa and the Middle East.

.manifesto

We are convinced that the Armonia Group is the sum of its talent.

The development of our brand identity has enabled us to place our people at the heart of our approach in a more balanced way. 

In addition to our service offering, we aim to make our employees proud to be part of the Armonia group. It’s becoming a lever for continuous improvement, as well as authenticity, which is acting as the driving force behind our customer relationships. We are deeply convinced that the entire professional ecosystem must be based on interpersonal relationships. That's why, we are actively committed to a better quality of life at work.

At Armonia, we strive to ensure that working is synonymous with pleasure: the pleasure of hospitality, the pleasure of exchanging and the pleasure of contributing.

Logo Armonia Facility Management

a service model built around the User Experience

Armonia has a long history in hospitality activities (hospitality and occupancy services). This unique approach, oriented 100% towards user experience, enables us to be a real value generator for your occupancy and your buildings.

innovative and agile services for improved operational efficiency

Facilitators and catalysts of change, our teams are trained to offer our clients proactive and agile guidance to ensure optimal performance. Innovation, communication and technical proficiency are the cornerstones of our facility solutions offer.

 

balanced attentiveness as a hallmark of service quality

Because our employees are at the service of our customers, we have chosen to break with the traditional norms of Facility Management to offer our staff more versatility and recognition in their daily work. Our conviction: the fulfilment of our teams is a source of performance.

.key dates

1974

Patrick Thélot created Sofinord shortly after graduating rom ESSEC. His first endeavour was a Interim and placement agency which specialised in the couture and fashion industry. These elements are still a part of Sofinord today, under the LMB division.

In 1994, Phone Régie was etablished, a specialist in the outsourcing of corporate hospitality and customer relations centres. An emblematic brand of the group, over the years, Phone Régie has become the European leader in corporate hospitality. Today, Phone Régie is a brand of the Armonia Group.

.key dates

2008

Armonia goes international by opening an office in Brussels to cover the Benelux countries. Spain and then Morocco were soon followed. In 2017, Armonia set up business in Dubai. The following year: the acquisitions of Office Concierge and Privée Conciergerie in London and Metropolis Grupo in Barcelona further expanded our international capabilities.

.key dates

2019

We launched the Armonia Hospitality offer, offering an innovative guidance model for Facilities Management Solutions combining a service-oriented approach based on hospitality service norms and by harnessing staff fulfilment as a lever for performance and as our unique selling point. In that same year, Armonia changed its visual identity and revised its marketing offer to meet the ever-changing demands of the market.

.key dates

2020

Steam'O, a specialist in monitoring Facilities Management contracts, multi-technical monitoring and property operation, joined Armonia, bringing with it technical expertise enabling it to expand its scope of activities.
In 2020, we also signed a new acquisition in the United Arab Emirates : THA

 

.key dates

2021

In 2021, Armonia welcomed Anabas, a first in class FM provider operating in UK.  We also introduced a Major Projects and Innovation Department to develop new offers on the Workplace and Hospitality Management market. Armonia does not want to become a classic Facilities Management player but wants to propose new organisational and managerial models that put the welfare of the employee (receptionist, security guard, cleanliness officer, maintenance officer, etc.) at the centre of its approach. Ensuring a better quality of service and thus guaranteeing a rewarding employee and visitor experience.

 

 

.key dates

1974

Patrick Thélot created Sofinord shortly after graduating rom ESSEC. His first endeavour was a Interim and placement agency which specialised in the couture and fashion industry. These elements are still a part of Sofinord today, under the LMB division.

In 1994, Phone Régie was etablished, a specialist in the outsourcing of corporate hospitality and customer relations centres. An emblematic brand of the group, over the years, Phone Régie has become the European leader in corporate hospitality. Today, Phone Régie is a brand of the Armonia Group.

.key dates

2008

Armonia goes international by opening an office in Brussels to cover the Benelux countries. Spain and then Morocco were soon followed. In 2017, Armonia set up business in Dubai. The following year: the acquisitions of Office Concierge and Privée Conciergerie in London and Metropolis Grupo in Barcelona further expanded our international capabilities.

.key dates

2019

We launched the Armonia Hospitality offer, offering an innovative guidance model for Facilities Management Solutions combining a service-oriented approach based on hospitality service norms and by harnessing staff fulfilment as a lever for performance and as our unique selling point. In that same year, Armonia changed its visual identity and revised its marketing offer to meet the ever-changing demands of the market.

.key dates

2020

Steam'O, a specialist in monitoring Facilities Management contracts, multi-technical monitoring and property operation, joined Armonia, bringing with it technical expertise enabling it to expand its scope of activities.
In 2020, we also signed a new acquisition in the United Arab Emirates : THA

 

.key dates

2021

In 2021, Armonia welcomed Anabas, a first in class FM provider operating in UK.  We also introduced a Major Projects and Innovation Department to develop new offers on the Workplace and Hospitality Management market. Armonia does not want to become a classic Facilities Management player but wants to propose new organisational and managerial models that put the welfare of the employee (receptionist, security guard, cleanliness officer, maintenance officer, etc.) at the centre of its approach. Ensuring a better quality of service and thus guaranteeing a rewarding employee and visitor experience.

 

 

.key figures

Armonia is one of the leaders in the Facilities Management industry.

Being the only player in the market to have a long history in the Hospitality sector (hospitality and occupancy services), Armonia reinforces a unique position in the market.

 

Armonia Facility Management

.275 M €

revenue 2020

Armonia Facility Management

.16000

committed employees

Armonia Facility Management

.4500

loyal customers

Armonia Facility Management

.40

agencies across 8 countries

.news

05 December 2022

Armonia acquires Receptel

Armonia Group acquires Receptel, the market leader in hospitality and reception services in Belgium. Receptel has existed since 2000 and was owned by RGF Staffing.

29 November 2022

focus on the job of... general manager at Anabas

At Armonia, Facility Solutions expert, we bring together a wide range of businesses through our various brands. Our businesses...

22 November 2022

focus on the job of... sales assistant at bouwens&

Discover the tasks of a Sales Assistant for our brand bouwens& in the Netherlands.

02 November 2022

focus on the job of... handyperson at Anabas

At Anabas, a Handyperson tries their best to provide staff and customers with a great service. Discover how.

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.nos métiers

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/ nos métiers /

accueil, event et hospitality

.nos savoir-faire à toutes les étapes et à tous les étages

sous-titre

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.nos 3 champs d'action

l'humain

Depuis plus de 40 ans, le groupe Armonia puise ses origines et ses fondamentaux dans les métiers de l’hospitality (accueil, services aux occupants et évènementiel). Cette approche unique orientée 100% expérience utilisateur est centrée sur l’émotion et la qualité de vie au travail, lui permettant de se positionner en véritable créateur de valeur pour la satisfaction des utilisateurs finaux de ses clients.

le quotidien
de l'humain

Depuis plus de 40 ans, le groupe Armonia puise ses origines et ses fondamentaux dans les métiers de l’hospitality (accueil, services aux occupants et évènementiel). Cette approche unique orientée 100% expérience utilisateur est centrée sur l’émotion et la qualité de vie au travail, lui permettant de se positionner en véritable créateur de valeur pour la satisfaction des utilisateurs finaux de ses clients.

l’environnement
et la sécurité
de l’humain

Depuis plus de 40 ans, le groupe Armonia puise ses origines et ses fondamentaux dans les métiers de l’hospitality (accueil, services aux occupants et évènementiel). Cette approche unique orientée 100% expérience utilisateur est centrée sur l’émotion et la qualité de vie au travail, lui permettant de se positionner en véritable créateur de valeur pour la satisfaction des utilisateurs finaux de ses clients.

.nos métiers en France

• Accueil en entreprise

• Événementiel

• Opérations promotionnelles

• Accueil en milieu culturel

• Accueil aéroportuaire et ferroviaire

• Accueil hôtelier

• Conciergerie & hospitality management

Nous savons qu’une relation commence par un premier contact personnalisé et chaleureux.


Notre prestation d’accueil est pensée suivant chaque type d’invité. Nous segmentons vos publics pour adapter nos méthodologies et créer l’émotion recherchée et attendue.

• Accueil en entreprise

• Événementiel

• Opérations promotionnelles

• Accueil en milieu culturel

• Accueil aéroportuaire et ferroviaire

• Accueil hôtelier

• Conciergerie & hospitality management

Nous savons qu’une relation commence par un premier contact personnalisé et chaleureux.


Notre prestation d’accueil est pensée suivant chaque type d’invité. Nous segmentons vos publics pour adapter nos méthodologies et créer l’émotion recherchée et attendue.

• Accueil en entreprise

• Événementiel

• Opérations promotionnelles

• Accueil en milieu culturel

• Accueil aéroportuaire et ferroviaire

• Accueil hôtelier

• Conciergerie & hospitality management

Nous savons qu’une relation commence par un premier contact personnalisé et chaleureux.


Notre prestation d’accueil est pensée suivant chaque type d’invité. Nous segmentons vos publics pour adapter nos méthodologies et créer l’émotion recherchée et attendue.

• Accueil en entreprise

• Événementiel

• Opérations promotionnelles

• Accueil en milieu culturel

• Accueil aéroportuaire et ferroviaire

• Accueil hôtelier

• Conciergerie & hospitality management

Nous savons qu’une relation commence par un premier contact personnalisé et chaleureux.


Notre prestation d’accueil est pensée suivant chaque type d’invité. Nous segmentons vos publics pour adapter nos méthodologies et créer l’émotion recherchée et attendue.

• Accueil en entreprise

• Événementiel

• Opérations promotionnelles

• Accueil en milieu culturel

• Accueil aéroportuaire et ferroviaire

• Accueil hôtelier

• Conciergerie & hospitality management

Nous savons qu’une relation commence par un premier contact personnalisé et chaleureux.


Notre prestation d’accueil est pensée suivant chaque type d’invité. Nous segmentons vos publics pour adapter nos méthodologies et créer l’émotion recherchée et attendue.