.our history

Armonia operates in the Facility Management industry and offers its clients the promise of delivering high quality FM services related to the workplace and ensuring the maintenance of buildings.

Armonia is a division of Sofinord, a family-owned company, founded in 1974 by Patrick Thélot.

With its origins in the hospitality and reception sector, Armonia has cultivated, over time, a comprehensive range of expertise, particularly within: reception, events and hospitality, work environment and building solutions, multi-technical maintenance, safety and security, hygiene and cleanliness, HR and Interim solutions. These services are not only available in our 25 branches across France, but also in our international subsidiaries in Europe, North Africa and the Middle East.

.manifesto

We are convinced that the Armonia Group is the sum of its talent.

The development of our brand identity has enabled us to place our people at the heart of our approach in a more balanced way.

In addition to our service offering, we aim to make our employees proud to be part of the Armonia group. It’s becoming a lever for continuous improvement, as well as authenticity, which is acting as the driving force behind our customer relationships. We are deeply convinced that the entire professional ecosystem must be based on interpersonal relationships. That's why, we are actively committed to a better quality of life at work.

At Armonia, we strive to ensure that working is synonymous with pleasure: the pleasure of hospitality, the pleasure of exchanging and the pleasure of contributing.

a service model built around the User Experience

Armonia has a long history in hospitality activities (hospitality and occupancy services). This unique approach, oriented 100% towards user experience, enables us to be a real value generator for your occupancy and your buildings.

innovative and agile services for improved operational efficiency

Facilitators and catalysts of change, our teams are trained to offer our clients proactive and agile guidance to ensure optimal performance. Innovation, communication and technical proficiency are the cornerstones of our facility solutions offer.

balanced attentiveness as a hallmark of service quality

Because our employees are at the service of our customers, we have chosen to break with the traditional norms of Facility Management to offer our staff more versatility and recognition in their daily work. Our conviction: the fulfilment of our teams is a source of performance.

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1974

Patrick Thélot created Sofinord shortly after graduating from ESSEC. His first endeavour was a Interim and placement agency which specialised in the couture and fashion industry. These elements are still a part of Sofinord today, under the LMB division.

In 1994, Phone Régie was etablished, a specialist in the outsourcing of corporate hospitality and customer relations centres. An emblematic brand of the group, over the years, Phone Régie has become the European leader in corporate hospitality. Today, Phone Régie is a brand of the Armonia Group.

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2008

Armonia goes international by opening an office in Brussels to cover the Benelux countries. Spain and then Morocco were soon followed. In 2017, Armonia set up business in Dubai. The following year: the acquisitions of Office Concierge and Privée Conciergerie in London and Metropolis Grupo in Barcelona further expanded our international capabilities.

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2019

We launched the Armonia Hospitality offer, offering an innovative guidance model for Facilities Management Solutions combining a service-oriented approach based on hospitality service norms and by harnessing staff fulfilment as a lever for performance and as our unique selling point. In that same year, Armonia changed its visual identity and revised its marketing offer to meet the ever-changing demands of the market.

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2020

Steam'O, a specialist in monitoring Facilities Management contracts, multi-technical monitoring and property operation, joined Armonia, bringing with it technical expertise enabling it to expand its scope of activities.
In 2020, we also signed a new acquisition in the United Arab Emirates : THA

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2021

In 2021, Armonia welcomed Anabas, a first in class FM provider operating in UK. We also introduced a Major Projects and Innovation Department to develop new offers on the Workplace and Hospitality Management market. Armonia does not want to become a classic Facilities Management player but wants to propose new organisational and managerial models that put the welfare of the employee (receptionist, security guard, cleanliness officer, maintenance officer, etc.) at the centre of its approach. Ensuring a better quality of service and thus guaranteeing a rewarding employee and visitor experience.

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1974

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2008

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2019

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2020

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2021

.key figures

Armonia is one of the leaders in the Facilities Management industry.

Being the only player in the market to have a long history in the Hospitality sector (hospitality and occupancy services), Armonia reinforces a unique position in the market.

.413 M €

revenue 2023

.12000

committed employees

.4500

loyal customers

.40

agencies across 9 countries

.find out more about the armonia universe

.news

14 May 2024

appointment of Sophie Auger-Mongenot as Managing Director of Armonia

Sophie Auger-Mongenot succeeds Guillaume Amar

05 October 2023

Office Concierge joins the Anabas team and becomes Anabas Welcome

Office Concierge is changing its name to become Anabas Welcome, to give our brands greater visibility in England. 

07 September 2023

Armonia moves to new offices in Barcelona

Meet us now on the 5th floor of C/ Balmes in Barcelona.

25 August 2023

focus on the job of... talent sourcer at bouwens&

At Armonia, Facility Solutions expert, we bring together a wide range of businesses through our various brands...

16 August 2023

focus on the job of... facilities workplace experience manager at Anabas

Discover the missions of a Facilities Workplace Experience Manager at our brand Anabas.

09 August 2023

focus on the job of... multi-site residential concierge at Office Concierge

Learn more about the job of multi-site residential concierge for our British brand Office Concierge.

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get to know us

get to know us superadmin Sat 25/01/2020 - 17:06

Every day, leave a positive footprint.

our mission

We have always built our success on one belief – fulfilment of our teams, as well as the wellbeing of our customers. This is because it’s the foundation of our customer’s satisfaction. Whatever the service required, hospitality, work environment services, multi-technical maintenance, HR solutions, property operation, works, Armonia is the sum of its talent.

Our mission is to support the profound changes in the professional world by assisting our clients in maintaining a high standard of living, property performance, innovation and service agility challenges.

To know more about Armonia Facility Management

our values

humanity

Humanity is at the core of our daily lives and expertise. Thus, we prioritize kindness, respect, and consideration at every level of interaction, because our connection with others is our signature. What sets us apart is the attention we pay to each of our collaborators, helping them always bring out their best, to create unique experiences for each of our clients, embodying a new vision of Facility Solutions.

excellence

Built on the pillars of expertise, rigor, and agility, excellence transcends the mere concept of individual achievement to become the very essence of our success. This value is ingrained in our DNA and serves to connect both our professional expertise, our ability to innovate to meet the high expectations of our clients, and our teams' commitment to bringing a fresh perspective to our industry.

team spirit

At the heart of human relations, team spirit nurtures an efficient, friendly and synergetic working dynamic. As a service group, we unite the skills, motivations, ambitions and differences of each person in the service of our clients.

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.our history

Armonia operates in the Facility Management industry and offers its...

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.our brands

Our brands are our guarantee of quality. Each of them are focused on...

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.our teams

Driven by the vision of its Founder, Patrick Thélot, and the dynamism...

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.our commitments

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our news

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one day in the Indeed Center

one day in the Indeed Center superadmin Wed 10/07/2019 - 09:15

At Armonia, we are proud to be one of the largest recruiters in France and excited about our momentum in the countries where we operate. This status enables us to be in close contact with the main actors in this recruitment. This summer, we were invited by Indeed for a day at the Indeed Idea Center in Dublin.

The activity of a recruiter has evolved in recent years, Armonia is no exception. As attractiveness and online presence are at the heart of our HR strategy, we have brought the HR teams closer to the marketing department. Both departments were therefore represented during this Irish trip, united around a common objective: to develop our employer brand and improve our recruitment strategy on the Indeed platform.

During the day at the Indeed Idea Center, we collaborated with Indeed teams on a data-driven approach and we exchanged ideas that could add value to our recruitment strategy.

Most of the day was dedicated to thinking about what to do in the future; a future that we are optimistic about as the upcoming features presented to us meet our needs and expectations.

Visit to Indeed to collaborate on our recruitment strategy

At Armonia, we are proud to be one of the largest recruiters in France and excited about our momentum in the countries where we operate...

Armonia in 4th place among companies recruiting in France

Armonia in 4th place among companies recruiting in France admin Wed 02/10/2019 - 14:13

The Armonia Group and nearly 250 companies were surveyed by Le Figaro for this second half of the year. With 8,148 recruitments planned between now and the end of the year, we are proud to appear among the main recruiters in France, behind the Casino Group, the SNCF (National French Railway Company) and Crédit Agricole.

This demonstrates our desire to grow in the multiservice market and to place employees at the centre of our strategic decisions. This is a vision that we share with all of our brands, and Phone Régie is in 13th place in this ranking, with 3,880 new hires planned.

This week, Le Figaro published the list of companies recruiting in France for the end of 2019. Armonia is in 4th place in this ranking.

.our history

.manifesto

We are convinced that the Armonia Group is the sum of its talent.

The development of our brand identity has enabled us to place our people at the heart of our approach in a more balanced way.

At Armonia, we strive to ensure that working is synonymous with pleasure: the pleasure of hospitality, the pleasure of exchanging and the pleasure of contributing.

a service model built around the User Experience

innovative and agile services for improved operational efficiency

balanced attentiveness as a hallmark of service quality

.key dates

1974

.key dates

2008

.key dates

2019

.key dates

2020

.key dates

2021

.key dates

1974

.key dates

2008

.key dates

2019

.key dates

2020

.key dates

2021

.key figures

Armonia is one of the leaders in the Facilities Management industry.

Being the only player in the market to have a long history in the Hospitality sector (hospitality and occupancy services), Armonia reinforces a unique position in the market.

.find out more about the armonia universe